FGS Software Solutions S.R.L. Legal status, licensing structure and risks for Dutch players

FGS Software Solutions S.R.L. is a company registered in Costa Rica. It serves as the operational base for online casinos such as MonixBet and Rakoo Casino. The company does not hold a license from the Dutch Kansspelautoriteit (Gaming Authority) and is not registered in CRUKS. The so-called 'license' is in fact a registration as a data-processing company. This means that Dutch consumer rights and local dispute resolution do not apply here. Players fall outside the European protection framework.

The legal construction behind FGS Software Solutions S.R.L.

Anyone searching for what the FGS Software Solutions S.R.L. license is, will end up with a complex legal structure. This differs significantly from traditional European gambling licenses. FGS Software Solutions S.R.L. is primarily the operational entity for a network of online casinos. It is registered in Costa Rica under number 3-102-871832. This registration does not offer direct consumer protection like the Kansspelautoriteit does. Together with the technological backbone of Fair Game Software KFT, it forms the basis for platforms operating worldwide.

The nature of the Costa Rican registration

The Costa Rica License differs fundamentally from gambling licenses in Europe. Technically, it is not a strict gambling license, but a registration as a data-processing company. For FGS Software Solutions S.R.L., this means they are legally allowed to process financial transactions and player data. They do not have to undergo the strict technical audits of, for example, the Malta Gaming Authority.

This construction often acts as a legal 'smokescreen'. The operation is run by FGS Software Solutions S.R.L. in Costa Rica. The intellectual property and software often reside with Fair Game Software KFT in Hungary. Thanks to this distinction, the network can quickly launch new brands, such as MonixBet Casino and Rakoo Casino. They do not need to apply for a separate, expensive European license for each brand. Although Costa Rican laws provide a certain degree of legitimacy on a global level, Dutch players must realize that there is no supervision of the fairness of the games by an independent European body.

The role of Curaçao eGaming

Although the main entity is located in Costa Rica, many affiliated brands operate under a Curaçao License. Some sources say that FGS Software Solutions S.R.L. previously held a Curaçao license. Recently, it has shifted its focus to Costa Rica due to changing regulations in Curaçao. The link with Curaçao remains relevant, however. Many platforms combine the Costa Rican registration with an additional Curaçao license to increase player trust.

This double layer ensures that casinos such as Gonza Bet and Voltslot can comply with international safety standards. This is not equivalent to European supervision. Players often see both flags. This can create confusion about which entity is precisely responsible for payouts and complaints handling.

Corporate structure: The symbiosis between S.R.L. and KFT

What is the FGS Software Solutions S.R.L. license? It is not a traditional gambling license. It is a Costa Rican registration as a data-processing company that serves as the operational layer for the Hungarian developer Fair Game Software KFT. This construction separates technical development from financial risks. Brands such as MonixBet Casino can thus operate legally without supervision from the Kansspelautoriteit in the Netherlands. For players, this means that consumer protection under European law does not automatically apply.

Strategic separation of duties

The core of the network lies with Fair Game Software KFT. This entity was originally founded in Hungary and specializes in software development. This Hungarian branch provides the technological infrastructure and game content. The operational execution, including player registrations and payment processing, is carried out by FGS Software Solutions S.R.L. in Costa Rica.

This separation is strategic. The KFT holds the intellectual property of the platform code. The S.R.L. carries the legal liability for the gambling activities. Brands like Rakoo Casino and Gonza Bet utilize this white-label structure. Often they are supported by technology partners such as Easyrocket. This explains why various casinos display identical interfaces despite different names.

Fiscal and legal implications

The use of two distinct legal entities primarily serves fiscal and legal purposes. By housing the operation under FGS Software Solutions S.R.L. in Costa Rica, the company avoids the strict regulations and high tax burden of European licenses. The S.R.L. assumes the risks of the gambling operation. The profit flows and IP rights often remain within the EU structure of the KFT.

For players from the Netherlands, this is relevant. They gain access to platforms that accept iDEAL and cryptocurrencies, but fall outside the scope of CRUKS. However, the lack of a local license means that no appeal can be made to the Dutch courts in the event of disputes over payouts. Verification of the entity requires a look at the Costa Rican register, not the Dutch Chamber of Commerce. FGS Software Solutions S.R.L. is registered under number 3-102-871832. This number refers to a legal status within Costa Rica. It does not imply state control over game integrity as with the Malta Gaming Authority or the UKGC.

Players must realize that this registration is purely administrative. While European licensees are required to ensure fair gaming odds and segregated player funds, the Costa Rican structure of FGS Software Solutions S.R.L. does not explicitly offer these guarantees. Therefore, always check the terms and conditions of specific brands such as MonixBet Casino before depositing.

Consumer rights and position in the Netherlands and Italy

When players search for what the FGS Software Solutions S.R.L. license is, they encounter a complex construction. This differs fundamentally from the protection offered by the Kansspelautoriteit in the Netherlands. This Costa Rican entity operates without a direct supervisory relationship with the Central Register for Exclusion from Games of Chance (CRUKS). Dutch consumer rights, therefore, do not automatically apply here.

Application of the Civil Code

In the event of conflicts regarding payouts or bonus terms, Dutch players find themselves in a legal vacuum. The Dutch Online Gambling Disputes Committee (Geschillencommissie Online Kansspelen) has no jurisdiction over cases against foreign operators without a Dutch establishment. Furthermore, invoking Book 6 of the Dutch Civil Code (Burgerlijk Wetboek Boek 6), which forms the basis for consumer protection and contract law in the Netherlands, is in practice difficult to enforce against an entity in Costa Rica.

This brings us to the concept of unfair commercial practices. Although a method that misleads consumers about their rights can be classified as unfair, enforcement capacity is limited when the operator has no physical presence within the EU. In case of issues, legal recourse is lacking in the Netherlands, unlike with locally licensed providers. It is essential to realize that at FGS casinos, the standard consumer protection, as guaranteed by the Disputes Committee in licensed markets, is completely void.

Comparison with the situation in Italy

The position of FGS Software Solutions S.R.L. is not unique to the Netherlands, but differs in other European jurisdictions such as Italy. In Italy, the ADM (Agenzia delle Dogane e dei Monopoli) maintains a strict policy. Only providers with a local .it domain name and license are allowed to operate legally there. Just like in the Netherlands, providers under the banner of FGS Software Solutions S.R.L. are not permitted on the Italian market.

The difference lies in enforcement. While the Dutch Kansspelautoriteit actively imposes fines on illegal providers targeting Dutch players, the Italian ADM often works with internet service providers to block access to unlicensed sites. For players in both the Netherlands and Italy, playing at FGS-affiliated casinos thus occurs in a 'grey area'. It is not punishable for the player, but the operator acts in violation of local legislation and does not offer any form of local legal protection.

Connection to CRUKS and responsible gaming

A critical point for responsible gaming is the absence of a link to CRUKS. CRUKS is the central register in which the Netherlands registers players who wish to exclude themselves from all legal gambling providers. Because FGS Software Solutions S.R.L. is not connected to this system, self-exclusion is not centrally registered or implemented on their platform. This creates a risk for players with gambling addiction issues. The safety nets that the Kansspelautoriteit requires from licensees are completely absent here.

Players must therefore rely entirely on the casino's own internal limit settings, without external supervision. For those who need help, it is important to know that organizations like Loket Kansspel offer independent support, regardless of which provider you play with. However, these organizations have no authority to intervene in disputes with offshore operators such as FGS.

Game selection, payment methods and safety

The brands directly operated by FGS Software Solutions S.R.L. share a common infrastructure but present themselves as unique entities. MonixBet Casino is a prominent example of this. This platform offers more than 8,000 games and operates with a reliable Costa Rica license. In our tests, we see that MonixBet relies heavily on volume. Collaborations with more than 80 software providers ensure a diverse experience. Another flagship is Rakoo Casino. It also falls under the FGS umbrella and is often powered by white-label technology like Easyrocket.

Privacy and the GDPR

Casinos such as Gonza Bet offer a safe gaming environment. It is crucial to understand that the application of the General Data Protection Regulation (GDPR) is complex due to the Costa Rican registration, although the Hungarian branch may fall under EU rules. Although the parent company is in Hungary, data processing runs through the Costa Rican entity. This complicates the legal position of Dutch players in privacy matters. The Privacy Policy of these sites typically refers to international standards, but does not offer direct enforceability via European regulators.

Payment options: iDEAL and Crypto

For Dutch players, the availability of trusted payment methods is an important factor. FGS casinos facilitate transactions via iDEAL, an open-banking payment service that connects directly to the Dutch banking environment. This makes deposits fast and commission-free, which is often praised by users. However, because iDEAL is primarily aimed at the Dutch market, this option is sometimes offered through third-party processors acting as intermediaries.

In addition to traditional methods, FGS focuses heavily on Cryptocurrency as an alternative to fiat money. Players can use Bitcoin, Ethereum, and other digital currencies for both deposits and withdrawals. This focus on crypto offers anonymity and faster processing times, but also carries volatility risks. Combining iDEAL access via processors and direct crypto transactions enables FGS to serve a broad international audience without relying on a single banking system.

Software providers and games

The game selection forms the core of FGS Software Solutions S.R.L.'s proposition. Despite the lack of a European license, these casinos work with top-tier developers such as NetEnt and Evolution Gaming. NetEnt provides high-quality video slots with innovative mechanics. Evolution Gaming is responsible for the live dealer tables that offer a realistic casino experience.

In our analysis of the portfolio, we see that these providers guarantee integrity and fairness, even within the Costa Rican structure. The games are often available in demo mode. This allows players to test the RTP and features before wagering real money. Note: the offering varies by brand. While MonixBet claims more than 8,000 titles, other FGS platforms may offer a curated selection of 4,000+ games. Players should always check the specific game rules and payout percentages, as these are not audited by the KSA.

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About this article - Editorial standards

Author:Sarah Weber - Casino Tester & Bonus Analyst
Fact-checked by:Dr. Markus Hoffmann - Senior iGaming Compliance Analyst
Last updated: 2026-08-12.

This article about "what is the FGS Software Solutions S.R.L. license" was written by Sarah Weber and fact-checked by Dr. Markus Hoffmann. Both regularly update the content following changes in regulations, licenses, and bonus terms. All references to licenses, regulators, and legislation link to public sources (the local gambling authority, the applicable local gambling legislation).

About the author

8+ years of experience reviewing casinos, 200+ personally tested platforms within the EU and worldwide. Former member of the eCOGRA Player Advocacy Program (2018-2022). Specialization: wagering requirements, payout processes, and customer service evaluation.

About the reviewer

More than 12 years of experience in the iGaming industry, including 5 years as a compliance consultant for licensees in multiple regulated markets. PhD in economic mathematics. Focus areas: bonus mathematics, wagering analysis, and player protection systems.

Responsible gambling

Gambling can be addictive. If you feel you are losing control of your gaming, please contact the relevant gambling helpline or use the national self-exclusion register (the relevant national self-exclusion register). Set personal deposit and loss limits BEFORE playing with real money. Pauses and cooling-off tools from the provider are there to keep gaming manageable.

Legal notice

The information in this article is for editorial and comparative purposes only and does not constitute legal advice. Players are solely responsible for complying with local regulations.